Improved Voice Insights

FONE API greatly improves the quality of WebRTC calls by adapting to network and device changes
Live Call Logs Comprehensive Metrics Flexible Report Gathering
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Insights

Live Call Logs

Find the best solution to common and complex issues while on a live call by displaying suggested actions such as “check headset connection”, “turn off mute”, or “move to an area with a better signal.”

Poor Network Alert

Avoid compromising call quality. FONE API warns users as soon as reception starts to diminish and established call quality metrics fall below the recommended standard.

Pre-call Conditions

Provide clients a heads up about poor network conditions before they make a phone call. FONE API predicts quality before a call even starts so you can give users the level of signal strength bars, but for cloud communications.

Comprehensive Metrics

Detect network and device problems that can affect the call quality and find the optimum signal for WebRTC calls with FONE API and Console.

Collect user feedback

Learn about what your callers think & feel about voice quality. Gather their feedback on quality issues such as echo, choppy audio, or one-way audio and quickly diagnose the underlying cause.

Analysis on pattern

Discover which network and device problems are causing a change in call quality. The FONE API Console identifies how jitter, Mean opinion score (MOS), and audio input relate to caller ID, location, OS, and browser communications.

Flexible Report Gathering

Dissect and Implement WebRTC application data however you want. Custom analytics let you analyze how the call quality differs between devices and network providers.

REST API and Console

Gain access to data in the most convenient way for your team. You can either visualize quality metrics in the FONE API Console or integrate Voice Insights into your own dashboards using FONE API’s REST API.

Single call and aggregate reporting

Get a glimpse of the overall call performance. Browse through a summary of calls over the past days or get into the details of a single call, including user behavior like who hung up.

Pricing

Get on-demand pricing & discounts for various volumes

PAY-AS-YOU-GO PRICING
5,000

min / month

$0.004

per minute

$ 20.00

per month

Commit Pricing
Not available below 10,000 minute per month
START NOW
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Improved Voice Insights
FONE API greatly improves the quality of WebRTC calls by adapting to network and device changes
LIVE CALL LOGS
COMPREHENSIVE METRICS
FLEXIBLE REPORT GATHERING
Live Call Logs
Poor Network Alert
Avoid compromising call quality. FONE API warns users as soon as reception starts to diminish and established call quality metrics fall below the recommended standard.
Pre-call Conditions
Provide clients a heads up about poor network conditions before they make a phone call. FONE API predicts quality before a call even starts so you can give users the level of signal strength bars,but for cloud communications.
Comprehensive Metrics
Detect network and device problems that can affect the call quality and find the optimum signal for WebRTC calls with FONE API and Console.
Collect user feedback
Learn about what your callers think & feel about voice quality.Gather their feedback on quality issues such as echo, choppy audio, or one-way audio and quickly diagnose the underlying cause.
Analysis on pattern
Discover which network and device problems are causing a change in call quality. The FONE API Console identifies how jitter, Mean opinion score (MOS), and audio input relate to caller ID, location, OS, and browser communications.
Flexible Report Gathering
Dissect and Implement WebRTC application data however you want. Custom analytics let you analyze how the call quality differs between devices and network providers.
REST API and Console
Gain access to data in the most convenient way for your team.You can either visualize quality metrics in the FONE API Console or integrate Voice Insights into your own dashboards using FONE API’s REST API.
Single call and aggregate reporting
Get a glimpse of the overall call performance. Browse through a summary of calls over the past days or get into the details of a single call, including user behavior like who hung up.
Pricing
Get on-demand pricing & discounts for various volumes
Pay-as-you-go
5,000
min / month
$0.004
per minute
$ 20.00
per month
Commit Pricing
Not available below 10,000 minute per month
START NOW