Voice ProgramsVoice FeaturesVoice CoverageVoice APIVoice Use CaseVoice PricingClientsWebRTCGlobal Audio ConferenceSIP Interface
Video ProgramsFlexible SIP TrunkingNetwork Traversal ServiceSIP Registration
Voice ProgramsVoice FeaturesVoice CoverageVoice APIVoice Use CaseVoice PricingClientsWebRTCGlobal Audio ConferenceSIP Interface
Video ProgramsFlexible SIP TrunkingNetwork Traversal ServiceSIP Registration
TALK TO SALE
Chat Features
Get all that you need to develop a full-featured chat in less time.
Vital Elements
Multi-Party
Whether in one-on-one or group chat, you can easily add or remove participants for multi-party chats of various sizes.
Quality Messaging
Allow users to chat with ease instead of difficulty hearing each other throughout the call. Get real-time feedback with typing indicator & message read status.
Permissions & Roles
Assign roles or update access rights through programs so administrative control is restricted to the authorized person only.
Push Alerts
When new messages arrive, you can alert users through their app on iOS using APNS & Android using GCM.
History
Storage For Real-Time Information
Automatically save all message history in the cloud & access that history from any device worldwide.
Editing & Deleting Messages
Get updates for all messages instantly from every location whenever users edit or remove a message.
Chat Room History
Enable new users in a channel to view previous messages and join the discussion easily.
Chat Records
Deliver transcripts of past discussions by retrieving message history using programs.
Sync
Sync Locally
FONE API SDKs save messages locally and sends it whenever the device reconnects. Outbound messages are automatically sent when the device syncs in.
Send Offline
Even if users are offline, they can still receive inbound messages. FONE API stores the message in the cloud to be delivered to the appropriate user whenever they reconnect.
Sync Devices
Users can continue to read where they left off when they log in from another device. FONE API stores every user’s state, then automatically updates it.
Mark Your Progress
Determine who has viewed your messages and those who haven’t. Automatically get updates from progress markers to see how far the others have read in the channel.
Integrations
Contextual Information
Boost chat using customizable SDKs enable you to securely integrate vital customer data in your existing apps & services for a smarter and a more personalized experience.
Mashups
Link chat with other services such as Salesforce or chat apps like Slack and HipChat via REST APIs and webhooks.
App-To-Person Communication
Build just about anything from helper bots to chat ops in order to get users to interact with smart logic on your server.
Filter Keywords
Track whenever keywords or usernames are mentioned by sending a webhook to your server and modify the message before delivery or opt to trigger personalized workflows.
THE FONE API EDGE
Redundancy
Automated failover ensures that you have 99.95% uptime SLA without the need for a maintenance window.
Scalability
Use existing apps to new markets by configuring features for compliance and localization.
Multi-channel
Use a single platform for voice, SMS, video, authentication, chat and more.
Without hassles
Get free support, have the freedom to scale your business, market faster with pay-as-you-go.
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